Customer Service Representative - State Farm… at State Farm… · Naples

Summary: State Farm Agent is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will generate exceptional customer experiences, resolve inquiries, and coordinate with agency team members to support the community.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask

Preferred Qualifications:
- Previous customer service experience preferred
- Bilingual Spanish preferred

Required Skills: Insurance Claims Processing, Bilingual Spanish

Benefits: Bonus based on performance, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development