State Farm Agent→
Customer Service Representative - State… at State Farm… · Atlanta
Skills
Job Description
Summary: State Farm Agent is looking for a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support the growth of the insurance agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs.
Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions
Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask
Preferred Qualifications:
- Previous customer service experience
Required Skills: Insurance Claims Processing, Policy Information Management
Benefits: 401(k) matching, Competitive salary, Free food & snacks, Health insurance, Paid time off