Customer Service Representative - State… at State Farm… · Phoenix

Summary: State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to enhance client experiences and support the agency's growth. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs while providing exceptional service.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and follow up with clients
- Maintain accurate records of customer interactions

Required Qualifications:
- AZ Property & Casualty Insurance Licensed Required
- Strong communication and interpersonal skills
- Detail-oriented and able to multitask

Preferred Qualifications:
- AZ Life/Health Insurance Licensed Preferred
- Previous customer service experience preferred

Required Skills: AZ Property & Casualty Insurance License, AZ Life/Health Insurance License, Insurance Claims Processing, Policy Information Management

Benefits: Bonus based on performance, Opportunity for advancement, Paid time off, Training & development