Customer Service Representative - State… at State Farm… · Knoxville

Summary: State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to generate exceptional customer experiences that support the growth of the agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs while providing insurance services.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask

Preferred Qualifications:
- Previous customer service experience preferred

Required Skills: Insurance claims processing, Policy information management, Record keeping

Benefits: License Paid by Agency, Health insurance, Opportunity for advancement, Paid time off, Training & development, 401(k), Bonus based on performance, Flexible schedule