Customer Service Representative - State Farm… at State Farm… · Remote

Summary: State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support the growth of their insurance agency. The role involves resolving customer inquiries and coordinating with team members to meet the needs of the community.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Bilingual Spanish (required)

Preferred Qualifications:
- Previous customer service experience preferred

Required Skills: Insurance Claims Processing, Bilingual Spanish

Benefits: 401(k), Bonus based on performance, Competitive salary, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development