Customer Service Representative - State… at State Farm… · La Crosse

Summary: State Farm Agent is a close-knit agency located in La Crosse, WI, focused on providing exceptional customer service in the insurance industry. The role of Customer Service Representative involves generating exceptional customer experiences, resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask

Preferred Qualifications:
- Previous customer service experience preferred

Benefits: Simple IRA, License reimbursement, Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & development