Customer Service Representative - State… at State Farm… · Pottstown

Summary: State Farm Agent is an established agency seeking a Customer Service Representative - State Farm Agent Team Member. The role involves generating exceptional customer experiences, resolving inquiries, and coordinating with team members to support community needs.

Responsibilities:
- Answer customer inquiries and provide policy information
- Assist customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions

Required Qualifications:
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Property/Casualty insurance license (must have currently)
- Life/Health insurance license (must be able to obtain)

Preferred Qualifications:
- Previous customer service experience preferred

Required Skills: Property/Casualty Insurance License, Life/Health Insurance License

Benefits: Bonus based on performance, Flexible schedule, Opportunity for advancement, Training & development