Account Representative - State Farm Agent… at State Farm… · Mesquite

Summary: State Farm Agent is an independent contractor that markets State Farm Insurance and financial services products. As an Account Representative, you are vital to daily business operations and help grow the agency through meaningful customer relations.

Responsibilities:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations

Required Qualifications:
- Communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to customers

Preferred Qualifications:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing)
- Experience in managing customer relationships
- Interest in marketing products and services based on customer needs

Required Skills: Sales, Customer Relationship Management, Marketing Products and Services, Anticipating Customer Needs, Relating to Customers

Benefits: Opportunity for advancement, Training & development, Bonus based on performance, Flexible schedule