Account Manager - State Farm Agent Team… at State Farm… · Houston

Summary: State Farm Agent is an established agency led by Jeff Adragna, focused on providing tailored insurance solutions and financial services. The Account Manager role involves building customer relationships, delivering exceptional service, and ensuring smooth office operations.

Responsibilities:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products

Required Qualifications:
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License

Preferred Qualifications:
- Experience in managing customer service
- Experience in sales

Required Skills: Sales, Windows Computer Applications, Property and Casualty License, Life and Health License

Benefits: Paid time off (holidays and personal/sick days), Salary plus commission/bonus, Growth potential/opportunities for advancement within my agency, Health Benefits available, Free food & snacks, Free uniforms