Quality Assurance Administrator at STARC of… · Mandeville

QUALITY ASSURANCE ADMINISTRATOR

$250.00 HIRING BONUS AVAILABLE!

JOB DUTIES SUMMARY: Responsible for developing, maintaining, and overseeing systems that assure all facilities, equipment, inventory, and other physical assets of the organization meet standards and regulations as set forth in licensing and other regulatory guidelines. Responsible for coordinating outside vendor services relative to maintenance and repairs of facilities, grounds, furnishings, and equipment.

WORK SCHEDULE: Follows 240-day Operational Calendar

Mondays – Friday Minimum 40 hours

ESSENTIAL FUNCTIONS:

• Develops and implements a quality assurance program to ensure facilities, equipment, and other physical assets conform to standards and regulations set forth in licensing and other regulatory guidelines.
• Ensures licensing for each facility is received for new facilities and renewed annually for all facilities.
• Develops and maintains a system to ensure periodic and thorough review of all STARC facilities, equipment, and other physical assets provided by agency.
• Meets with vendors, contract representatives, governmental officials, and agency employees to assure that the highest standards of business and customer relations are retained, i.e., satisfaction surveys.
• Prepare necessary reports as required by the Executive Director, and other executive and administrative staff.
• Coordinates community service STARC wide.
• Identifies and reports problems or prospective problems to Supervisor and Executive Director and provides recommendations for proactive measures to correct or avoid potential problems.
• Provides technical and advisory support to program administrators relative to facility space, and equipment needs when anticipating addition of services or programs.
• Performs monthly visual inspection of STARC grounds, equipment, space, and facilities to determine that quality standards are met.
• Works with administrators to develop emergency plans and safety procedures to ensure provision of adequate and safe working/living environments.
• Assesses and recommends requirements for resources (supplies, equipment, etc.) needed to meet maintenance and safety needs for the entire agency.
• Develops, implements, and reviews adherence to standardized preventive maintenance.
• Develops and maintains up-to-date purchasing standards relative to acquisition or replacement of appliances, and other major equipment.
• Ensures routine maintenance and repairs of STARC facilities and equipment is completed as needed/requested through the STARC ticketing system.
• Establishes basic schedule for routine maintenance, repairs, lawn service, exterior/interior painting, major yard cleanup, pest control, lift station, etc.

PHYSICAL REQUIREMENTS: Administrative, Management, Technical, Clerical-Central Office

Sedentary Work

Sedentary work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, walking occasionally, and standing for brief periods of time.

OTHER RESPONSIBILITIES:

• Serves as central office administrative presence at STARC West location.
• Handles special projects from time to time the Executive Director.
• Performs other duties as needed or assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• B.A. degree in business or management related field with ten (10) years of experience in purchasing, inventory control, facility management, and supervisory responsibilities preferred.

OR

• high school, GED, or trade school diploma and fifteen (15) or more years of directly related work experience in purchasing, inventory control, facility management, safety, licensure regulations, and supervision
• Diversified background with strong technical, business, and managerial skills.
• Proficient in use of computers, and other standard office equipment and knowledgeable of Microsoft Office Word, Excel, database software and other specialized software associated with position.
• Valid driver’s license and good driving record
• Ability to make independent decisions based on good business practices and STARC philosophy.
• Excellent communication skills both oral and written
• Excellent organizational skills
• High energy, with the ability to deal with multiple priorities.
• Ability to work at a fast pace, to initiate deadlines and time frames for assignments and to follow up closely on all delegated activities.
• Ability to initiate new ideas, respond to the views of others in an open-minded way, and relate to diverse audiences.
• Ability to function independently, attend to detail, work under pressure and meet deadlines.
• Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve STARC goals.
• Ability to assess situations to determine the importance, urgency, and risks, and to make clear decisions which are timely and in the best interests of STARC.
• Ability to approach situations with a positive attitude.
• Work collaboratively with staff at all levels.

BENEFITS:

Medical

Dental

Vision

Basic Life

401(k) Plan

Voluntary Benefits

Bonuses

Paid Holidays

PTO

An Equal Employment Opportunity employer, STARC of Louisiana, Inc. considers applicants for all positions without regard to race, color, national origin, age, religion, disability, citizenship status, sex, sexual orientation, gender identity, genetic information, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.