Practice & Site Coordinator, New… at Stamford Health · New Canaan

PRACTICE & SITE COORDINATOR, NEW CANAAN Location: New Canaan, CT, United States JOB SUMMARY: The Practice and Site Coordinator will provide support to the Practice & Site Administrator, assist in the day-to-day operations of the practice, and will assist the Site Administrator in adherence with all policies, regulations, goals, and initiatives.   MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: • Assist the Practice and Site Administrator in managing the daily operations of the practice locations.  • Prepares various documents and handles confidential matters in accordance with rules, policies and procedures. • Promptly and professionally answers telephone calls and inquires.  Routes and/or resolves call appropriately. • Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care. • Manages the processing of accounts payable in accordance with policies and procedures. • Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle • Reconciles monthly billing with appointment schedules for accuracy.  Identifies discrepancies and facilitates the correction.  • Works in collaboration with the Revenue Cycle to resolve, patient billing related matters. • Ensures mail is opened and processed, and offices are opened and closed according to procedures. • Provides support to the front desk staff, schedulers and referrals as needed • Maintain payroll and PTO balance for all departmental employees in the department • Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors. • Oversees and is responsible for maintaining and cataloguing records in storage. • Supports and upholds established policies, procedures, objectives, quality improvements and safety. • Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability. • Complies with departmental organizational policies and procedures and adheres to external agency requirements. • Perform other duties as assigned.     QUALIFICATIONS/REQUIREMENTS: • High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred • Must exhibit a high degree of responsibility in confidential matters.  • Knowledge of office record keeping and workflow processing is required. • Ability to work independently and balance multiple priorities is required. • Effective communication skills, both verbal and written English proficiency required • Excellent organization, problem solving, and listening skills are required.  Knowledge of medical terminology is preferred. • Strong interpersonal skills are required.  Broad based experience successfully working with physicians and individuals. • Proficient in Microsoft Word, Excel, Outlook and EMR.