Critical Operations Technician (Night Shift) at STACK… · Manassas

Summary: STACK Infrastructure is an award-winning industry leader in building and operating data centers. They are seeking a Critical Operations Technician to support day-to-day operations, focusing on maintaining mechanical and electrical systems, ensuring safety, and managing data center efficiency. Responsibilities: - Implement and follow the standardized culture of always working safely across all STACK data centers - Operate, monitor, maintain, and respond to abnormal conditions in facilities systems - Tracking and trending operational characteristics - Provide feedback to management on the effectiveness of existing standards and processes - Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule - Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities - Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency - Manage systems to avoid unplanned, customer-impacting outages - Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency - Coordinate and oversee power installations and upgrades - Navigate and utilize a CMMS system - Use developed procedures to solve problems - Assist in asset and consumable inventory management - Responsible for the tracking and proper labeling of all equipment per established procedures - Provide day-to-day exceptional customer service and support - Incident escalation, response, and follow-up report writing - Maintain and complete regular facility and security tours documenting and responding to found issues - Provide applied mechanical and integrated control expertise for the entire data center - Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities - The job may require taking on on-call duties outside of normal working hours - 12-hr shift (day 7am-7pm or night 7pm-7am) as needed for 24/7 coverage - Taking on other duties as required by STACK Required Qualifications: - High school diploma or equivalent - Minimum of 1-3 years' experience in a data center or other related mission-critical operations role - Experience working with various Microsoft Office applications and other database housing software - Ability to handle a multitude of tasks and work well in stressful situations - Strong understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU's, RPP's, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems - Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety - Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems - Must be able to lift and/or move up to 25 pounds - Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support - Must be comfortable working in a high stress, fast paced environment with shifting priorities Preferred Qualifications: - United States Navy Nuclear Engineering - Bachelor's Degree or equivalent work experience Required Skills: Electrical systems knowledge, Mechanical systems knowledge, Fire life safety systems Important Skills: Data center operations, Microsoft Office proficiency Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs, 401K program, Flexible spending accounts, Cell phone subsidy