Healthcare Administration Intern:… at St. Luke's… · Allentown

Summary: St. Luke's University Health Network is a non-profit, regional, fully integrated, nationally recognized network providing services across multiple campuses and sites. The Healthcare Administration Intern will support various departments by assisting with professional development events, educational workshops, and simulation center marketing efforts. Responsibilities: - In addition to core responsibilities, the intern may be assigned to support Network Professional Development, the Network Simulation Center, Network Education, or a combination of these areas - Duties may include assisting with conference and professional development event planning; developing interactive workshops and leadership training scenarios; supporting educational events through material preparation, rostering, and on-site assistance; creating program and contract summaries to support future scalable models; and contributing to simulation center marketing and optimization efforts such as updating digital platforms, developing trainer materials, creating instructions for use, and enhancing internal resource sites - Supports a department’s goals by providing assistance, ideas and solutions - Works independently to complete tasks by assigned deadlines, following instructions given by manager for short-term and long-term projects - Collaborates with a team to work on projects and make process improvements - Professionally communicates, effectively prioritizes tasks and manages time well - Learns and utilizes technology, software/hardware, tools and/or internal processes to complete assignments and tasks - Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information - Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements - Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external) - Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety - Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices - Complies with Network and departmental policies regarding attendance and dress code Required Qualifications: - Open to recent graduates or current students enrolled in a two or four year college or university - Preference given to students enrolled in a related academic program - Supports a department's goals by providing assistance, ideas and solutions - Works independently to complete tasks by assigned deadlines, following instructions given by manager for short-term and long-term projects - Collaborates with a team to work on projects and make process improvements - Professionally communicates, effectively prioritizes tasks and manages time well - Learns and utilizes technology, software/hardware, tools and/or internal processes to complete assignments and tasks - Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information - Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements - Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external) - Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety - Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices - Complies with Network and departmental policies regarding attendance and dress code - May require sitting/standing for up to 4hrs/day, walking up to 2 hrs/day, 20 minutes at a time - Requires frequent fingering, handling, firm grasping, twisting and turning - In a typical workday when performing essential functions, must be able to: stoop/bend; reach above shoulder level; squat; crouch; kneel; climb; lift heavy supplies and equipment; touch to perceive size, shape temperature and texture; hear high frequencies and day to day conversations, perceive objects near and far; and distinguish chromatic colors - In addition, should have good peripheral vision and depth perception Required Skills: Professional Development, Event Planning, Workshop Development, Leadership Training, Marketing, Digital Platform Management, Material Preparation, Data Summarization, Simulation Center Operations