Revenue Officer at St John of… · Midland…

St John of God Midland Public Hospital we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery. Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.

About the role

As a Revenue Officer, you will work closely with patients, hospital staff, health funds and insurers to ensure accurate and compliant billing for private and other chargeable patients. You will provide guidance on billing arrangements, manage patient enquiries, and maintain accurate financial and patient records to support revenue collection and a positive patient experience.

You will also contribute to revenue improvement initiatives, support the development of effective billing processes and controls, build strong stakeholder relationships, and assist with staff education and continuous improvement activities to ensure efficient, consistent and high-quality revenue management practices.

We are recruiting for multiple Revenue Officer positions to support service delivery across seven days per week. Contracted hours will be determined based on operational requirements, candidate availability, and negotiation with the successful applicants.

This is an excellent opportunity for a detail-oriented professional with strong communication and stakeholder management skills to contribute to the efficient financial operations of a leading healthcare organisation.

Your skills and experience

We're looking for a candidate with experience in hospital billing or healthcare administration, supported by a solid understanding of accounting principles and accounts receivable processes. The successful applicant will have excellent communication and interpersonal skills, with the ability to build positive relationships with medical, nursing and administrative stakeholders at all levels.

You will be a proactive and customer-focused professional who thrives in a collaborative team environment. Strong analytical, organisational and problem-solving skills are essential, along with the ability to manage competing priorities and maintain high standards under pressure. Proficiency in Microsoft Office applications, including Word and Excel, is also required.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

All applicants are requested to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

We can offer you

• Salary: $ 81,827 to $88,109 per annum (pro-rata) plus 12% superannuation

• Permanent part-time position.

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

• 14 weeks Paid Parental Leave (WA)

• Free on-site parking

• Access to fitness and wellbeing benefits through Fitness Passport

For enquiries, contact Katherine Wray, Director of Finance, on (08) 9462 4908

If we identify a surplus of suitable candidates for this role, you may also be invited to a candidate talent pool list where you could be offered an alternative position

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.