Discipline Ops Mgr I (Plumbing) at SSR in Location not listed

Discipline Ops Mgr I (Plumbing)

At SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.

We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other—driving results while fostering a workplace where everyone feels seen, supported, and inspired.

Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.

What You’ll Do

As a Discipline Operations Manager I, you’ll lead a discipline sub‑group—building people and processes, aligning staffing and schedules, raising technical quality, and driving performance so our teams deliver Total Project Success for clients.

• Partner with other Discipline Operations Managers and the Discipline Operations Director to allocate weekly hours and staff across projects.
• Guide, direct, and mentor sub‑group members; cultivate a culture of growth, accountability, and collaboration.
• Manage performance—set expectations, provide feedback, conduct evaluations, and address performance gaps proactively.
• Collaborate with Project Managers to ensure adequate staffing and skill mix; support recruiting, onboarding, and annual performance cycles.
• Ensure design services meet professional standards, client requirements, and corporate objectives; oversee sub‑group QA/QC execution.
• Evaluate and resolve atypical or complex design issues; provide expert guidance to teams and clients.
• Coordinate with the Technical Discipline Leader to implement process improvements and discipline standards; publish procedures.
• Foster engagement within the sub‑group and program; ensure effective inter‑discipline coordination and communication.
• Address and resolve conflicts within the team or across departments; improve processes to prevent recurrence.
• Develop and execute employee development plans; facilitate mentorship pairings and internal training.
• Establish and maintain relationships with clients, contractors, and manufacturers; perform engineer/PM responsibilities as needed.
• Review and approve timesheets and expense reports; support annual budgeting and provide data‑driven input to leadership.
• Partner with HR and the Discipline Operations Director on recruitment strategies, performance management, policy implementation, and compensation assessments to ensure equitable pay practices.
• Manage and drive sub‑group KPIs (utilization, chargeable goals, timesheets, overtime, turnover, engagement); report progress and actions.
• Maintain in‑office presence and meaningful connections across locations, including periodic visits to offices with direct reports.

Who We’re Looking For

Minimum Requirements:

• A registered technical professional or technical professional with at least 10 years of practical experience in one of the technical disciplines practiced by the firm
• 5 years of experience in a consulting engineering firm
• Proficient within the discipline of expertise
• Active and up to date in NCEES council record, if applicable
• Experience managing projects of small to mid-scale scope and complexity

Preferred Qualifications:

• Thorough knowledge of Microsoft Office (Word, Excel, Outlook) and web browsers; general knowledge of Revit and discipline software.
• Knowledge of contracts, project management, resource allocation, and financial/KPI fundamentals for a technical unit.
• Clear written communication, technical writing, effective presentations, and strong speech clarity.
• Team building, mentoring, delegation, negotiation, and conflict resolution skills across disciplines and offices.
• Judgment, organization, and attention to detail to orchestrate multiple activities and drive continuous improvement.

What We Offer

• 100% Employee-Owned – Ownership from day one with immediate ESOP vesting.
• Retirement Savings – 401(k) with immediate vesting and a generous company match.
• Health & Wellness – Medical, dental, and vision coverage, plus company‑funded HSA contributions for HDHP plans.
• Company-Paid Protection – Life insurance, AD&D, and short and long term disability at no cost to you.
• Work-Life Balance – Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
• Career Growth – Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affirmative Action Employer

EEO Disabled/Veterans

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR