Product Manager Intern, AI Ops (Summer) at SpyCloud in Austin, TX

Summary: SpyCloud is focused on making the internet a safer place by disrupting the criminal underground, and they are seeking a Product Manager Intern for AI Ops. This internship will involve building and refining AI agents, conducting market research, and collaborating with Product Managers to track key performance indicators. Responsibilities: - Build, test, and refine AI agents that support product research, validation, and discovery workflows - Conduct competitive research, targeted market analysis, and structured validation work - Support early discovery efforts by helping frame requirements and synthesize findings into actionable recommendations - Partner with Product Managers to define and track key product KPIs, including activation, retention, conversion, and adoption - Perform research on market demand, competition, and industry trends - Document repeatable workflows and outputs so teams can scale the value of the work across product management Required Qualifications: - Currently pursuing a Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Product Management, Information Systems, Business, or a related field - Prior internship, academic, project, or professional experience in product, engineering, AI, analytics, or a related field - Experience working independently on scoped, high-impact projects - Experience with AI tools, LLM workflows, prompt design, agent building, or related technical experimentation - Familiarity with spreadsheets, dashboards, or reporting tools - Strong analytical and problem-solving skills - Ability to turn ambiguous problems into structured outputs with minimal direction - Strong written communication and synthesis skills - Comfortable balancing technical experimentation with practical product needs - Organized, proactive, and able to contribute with low overhead - Ability to work effectively in a collaborative, fast-paced environment - Comfortable operating in a focused, specialized internship role - Able to work in a hybrid or remote-friendly setting, depending on team needs Preferred Qualifications: - Exposure to product discovery, validation, research, or requirements work - Exposure to SQL, Python, APIs, scripting, or data analysis tools - Engineering or technical implementation experience - Claude code familiarity - Experience building or tuning AI agents for research, workflow automation, or decision support - Software engineering background - Familiarity with cybersecurity, B2B SaaS, Workforce, or Endpoint products - Experience with KPI tracking, dashboards, or product analytics Required Skills: AI tools, LLM workflows Important Skills: SQL, Python, Product management Nice-to-Have Skills: Analytical skills Benefits: 401(k) with Employer Contribution, Health, Vision, and Dental Insurance, Health Savings Account (HSA) available with Employer Contribution, Employer Paid Life, Short-term, and Long-term Disability Insurance, Generous PTO Plan and 16 paid holidays per year