DevOps Intern (Summer) at SpyCloud in Austin, TX

Summary: SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. The DevOps Intern will gain hands-on experience supporting systems and tooling that power SpyCloud’s cloud infrastructure, focusing on monitoring, alerting, and observability while working closely with experienced engineers. Responsibilities: - Support monitoring and observability initiatives across cloud infrastructure - Assist with alert tuning to improve signal-to-noise ratio and reduce alert fatigue - Build and enhance dashboards to provide clear visibility into system health and performance - Contribute to automation efforts using infrastructure-as-code and scripting - Work with tools such as AWS CloudWatch, New Relic, PagerDuty, Spacelift, and Terraform - Partner with engineers on ongoing projects and improvements - Participate in collaborative problem-solving and learning opportunities within the team - Document processes, dashboards, and improvements for broader team use Required Qualifications: - Pursuing a Bachelor's degree in Computer Science, Engineering, or a related field - Experience through coursework, academic projects, or prior internships working with cloud technologies or infrastructure - Familiarity with Python or Bash - Working knowledge of Linux systems - Basic understanding of cloud platforms (AWS preferred) - Exposure to infrastructure as code tools such as Terraform or CloudFormation - Strong problem-solving and analytical thinking - Ability to learn quickly and apply new concepts in a technical environment - Clear communication skills and willingness to collaborate in a team setting - Ability to work effectively in an async, distributed team environment Preferred Qualifications: - Experience using monitoring, observability, or alerting tools (e.g., CloudWatch, NewRelic, Grafana, etc.) - Academic or personal projects leveraging infrastructure as code - Familiarity with incident management concepts or tooling (e.g., PagerDuty) Required Skills: Cloud technologies, Infrastructure as code, Monitoring tools Important Skills: Python, Linux systems, AWS Nice-to-Have Skills: Analytical thinking Benefits: 401(k) with Employer Contribution, Health, Vision, and Dental Insurance, Health Savings Account (HSA) available with Employer Contribution, Employer Paid Life, Short-term, and Long-term Disability Insurance, Generous PTO Plan and 16 paid holidays per year