Sales Development Representative at SPS Commerce in Minneapolis, MN

Summary: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Sales Development Representative (SDR) is responsible for generating and advancing high-quality, sales-ready opportunities by engaging with inbound and outbound prospects through consultative discovery. Responsibilities: - Proactively prospect target accounts through outbound calls, email, and social outreach - Engage inbound leads within defined response SLAs - Conduct consultative discovery to uncover business challenges, priorities, and buying triggers - Determine mutual fit and qualify opportunities based on defined criteria - Advance opportunities with clear next steps, stakeholder alignment, and documented buying context - Own pipeline creation for assigned region, segment, or program - Partner closely with assigned AEs to ensure consistent coverage and feedback - Use regional or segment insights to prioritize accounts and outreach - Create opportunities only when qualification standards are met - Deliver clear, complete, and actionable handoffs to AEs - Maintain accurate Salesforce CRM documentation including business problem, impact, stakeholders, and next steps - Collaborate with Sales, Marketing, Channel, and Customer Success teams - Incorporate feedback to improve discovery quality and messaging - Contribute to best practices and process improvements across the SDR organization Required Qualifications: - Bachelor's degree or equivalent relevant experience - 1–3 years of experience in sales, lead generation, or customer-facing roles - Strong consultative communication and active listening skills - Ability to learn and apply complex product and industry concepts - High bias toward action with strong time and priority management - Coachable mindset with a clear desire to progress into advanced sales roles Preferred Qualifications: - Experience Using CRM Tools (Salesforce Preferred) Required Skills: Sales, Lead Generation, Customer-Facing Experience, CRM Tools, Salesforce, Consultative Communication, Priority Management Benefits: Comprehensive benefits package designed to support employees’ health, well-being, and financial security