Production support at Spruce InfoTech in New York, NY

Company Description

Spruce InfoTech is the leading service provider in the fields of project management, architecture design, installation, implementation and administration of EPM and BI projects. Our team of experts provide with proven industry solutions that help our clients to have better understanding of the business and aides in decision making. We provide our clients with various services that help them to manage, control and transform their businesses by employing new age technology solutions that are cost effective and productive in nature. Our team members have huge experience in different types of enterprise solutions like that of Oracle Enterprise Performance Management (aka Hyperion), OBIEE and TIBCO.

Job Description

Technical Skills:

Ø Mulesoft cloudhub/ESB

Ø Mule AnyPoint Studio runtime 3.6.1

Ø Java/Spring Experience

Details:

                 i.            Experience of Mule AnyPointStudio runtime 3.6.1

               ii.            Experience of Mulesoft On-Premise/Cloudhub and deployments

              iii.            L1/L2/L3  Production Support project experience

             iv.            Need to run triage calls with multiple teams and bring the  production issues to a closure

               v.            Root cause analysis, fixes, changes and provide workarounds

             vi.            Coding in Mule involves Java/Spring, so experience in Java/Spring is needed

            vii.            Data transformation knowledge using Datamapper, xslt, java code

          viii.            Good problem solving and analysis skills

Project Activities:

Production support L1 and L2, admin activities, defect triaging, addressing service requests and incidents, fixes involving Coding, unit testing, Integration Testing and E2E testing.

Software:

AnyPoint Studio Mule runtime 3.6.1

Additional Information

Role : Production support

Location : NYC

Duration of Hiring 6 months