Sales Development Representative at Sprout Social, Inc. in Chicago, IL

Summary: Sprout Social is looking to hire a Sales Development Representative for their Sales & Customer Experience team. The role involves generating new business by qualifying inbound leads and participating in outbound campaigns while driving the value of their social media management platform. Responsibilities: - Generate new business by qualifying and nurturing inbound leads as well as participating in outbound campaigns - Use inbound selling best practices to identify customer pain points while driving the value of our product - Consistently learn and apply coaching related to sales strategy and processes - Create a professional and engaging first impression with our prospects - Thoroughly qualify inbound leads and collaborate with Account Executives for a smooth prospect experience - Prioritize leads and position relevant product features to solve business needs - Run initial discovery calls to identify customer requirements and expectations in order to make tailored product recommendations - Manage follow-up with calls-to-action to consistently build a sales pipeline - Meet activity and pipeline goals on a monthly basis - Consistently contact new leads with a sense of urgency and master clearing out your queue - Consistently achieve your opportunity and revenue targets - Become an expert in all things social media, including advanced listening and employee advocacy - Have mastered the use cases of successful customers across different verticals and sophistication on social media - Consistently reflect on your own skill and development gaps along with your Manager to identify personal and professional coaching areas - Step up as a leader in the Sales Development organization by mentoring new hires - Have mastered the necessary skills needed to work a consistent inbound funnel, including time management, sense of urgency, and prioritization - Be a leader on the floor by sharing best practices and ways that you have been successful as an SDR Required Qualifications: - Relevant work/internship experience in sales - client-facing, consulting or marketing - Ability to work from Sprout's Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needs Preferred Qualifications: - Exceptional organizational, presentation, and communication skills - phone, email, and webinar - Technical expertise and ability to acquire knowledge of new products - Driven to succeed and ability to work in a fast-paced environment Required Skills: Sales experience, Customer-focused Important Skills: Technical expertise Nice-to-Have Skills: Proactive mentality Benefits: Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line., Office Environment: Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop.