Utilization Review Specialist at Spring View Hospital in Holyoke, MA

UTILIZATION REVIEW SPECIALIST Location: Holyoke, MA, United States   Salary Range: $33.22 – $44.85 Your experience matters: At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury. How you’ll contribute: Utilization Review Specialist facilitates clinical reviews on all patient admissions and continued stays. UR analyzes patient records to determine legitimacy of admission, treatment, and length of stay and interfaces with managed care organizations, external reviewers and other payers. UR advocates on behalf of patients with substance abuse, dual diagnosis, psychiatric or emotional disorders to managed care providers for necessary treatment. UR contacts external case managers/managed care organizations for certification of insurance benefits throughout the patient’s stay and assists the treatment team in understanding the insurance company’s requirements for continued stay and discharge planning.  Additional responsibilities include: • Displays knowledge of clinical criteria, managed care requirements for inpatient and outpatient authorization and advocates on behalf of the patient to secure coverage for needed services • Completes pre and re-certifications for inpatient and outpatient services. Reports appropriate denial, and authorization information to designated resource. • Actively communicates with interdisciplinary team to acquire pertinent information and give updates on authorizations. • Participate in treatment teams to ensure staff have knowledge of coverage and to collect information for communication with agencies. • Works with DON to ensure documentation requirements are met. • Ensure appeals are completed thoroughly and on a timely basis. • Interface with managed care organizations, external reviews, and other payers. • Communicate with physicians to schedule peer to peer reviews. • Accurately report denials. What we offer: Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: • Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts • Competitive paid time off and extended illness bank package for full-time employees • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage • Tuition reimbursement, loan assistance, and 401(k) matching • Employee assistance program including mental, physical, and financial wellness • Professional development and growth opportunities Qualifications and requirements: • Education: Bachelor’s degree required. Master’s degree preferred. Experience: Previous utilization review experience in a psychiatric healthcare facility preferred. License: Current unencumbered clinical license strongly preferred. EEOC Statement Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.   Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.