Sales Operations Intern at SpotHero in Chicago, IL

Summary: SpotHero is a rapidly growing company that aims to bring the parking industry into the future through technology. The Sales Operations Intern will take ownership of a sales operations project, working closely with the Revenue Operations team to improve systems and processes that support go-to-market teams. Responsibilities: - Lead a sales operations project end-to-end (examples may include Salesforce field consolidation, light tooling updates, or a data hygiene initiative) - Partner with stakeholders across sales and revenue operations to understand needs and gather requirements - Conduct user interviews to identify process improvements and system optimization opportunities - Develop and execute a project plan to deliver measurable improvements to sales operations workflows - Perform CRM data hygiene and contribute to maintaining high-quality Salesforce data - Identify opportunities to streamline or optimize sales processes - Gain exposure to CRM architecture and the systems that support SpotHero’s go-to-market strategy Required Qualifications: - Currently pursuing a degree in Business, Operations, Analytics, Information Systems, or a related field - Proficiency in Excel and comfort working with data - Ability to synthesize qualitative information from interviews and feedback to identify patterns and insights - Driven, self-motivated, and comfortable working independently - Strong interpersonal and written communication skills - Highly organized with strong attention to detail - Process-minded and interested in improving how systems and teams operate - Curious and eager to learn about sales operations, CRM systems, and go-to-market strategy Preferred Qualifications: - Familiarity with using AI/LLM tools to assist with data analysis, formulas, and productivity workflows Required Skills: Salesforce, CRM systems Important Skills: Excel, Data analysis Nice-to-Have Skills: Process improvement, Curiosity Benefits: A supportive learning environment at one of Chicago’s leading tech companies, where you’ll collaborate, learn from, and build connections with creative, innovative, and passionate people in a casual yet highly productive atmosphere, Udemy License – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities., Weekly lunch stipend for in-office days, Participation in team events and company-wide activities like our "All Team Week" during the summer, Parking stipend – Duh. We help people park!, Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all., A workplace recognized as CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.