IT Intern at SpotHero in Chicago, IL

Summary: SpotHero is a rapidly growing company focused on revolutionizing the parking industry through technology. The IT Intern will work with the IT team on real projects, providing frontline IT support, assisting with new hire onboarding, and engaging in professional development activities. Responsibilities: - Provide frontline IT support to employees, troubleshooting hardware, software, and connectivity issues while learning to communicate technical solutions to non-technical users - Assist with new hire onboarding and offboarding, including laptop provisioning, account setup in Google Workspace and Okta, and equipment inventory tracking - Assist in the troubleshooting and debugging of technical issues - Engage in learning opportunities and professional development activities Required Qualifications: - Currently pursuing a degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience - Familiarity with macOS and Windows — comfortable being the person friends and family call when something breaks - Curiosity about how corporate technology works at scale, from identity management to endpoint security to SaaS administration - Strong communication and interpersonal skills Required Skills: macOS, Windows, Google Workspace, Okta, Slack, Zoom, Atlassian, Endpoint security, Jamf, Intune, IT support, Identity management, SaaS administration Benefits: Udemy License – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities., Weekly lunch stipend for in-office days, Parking stipend – Duh. We help people park!, Participation in team events and company-wide activities like our "All Team Week" during the summer