Impact & MLE Manager- Zambia at Splash… · Lusaka

About Splash

Splash is a global nonprofit organization founded in 2007, headquartered in Seattle, Washington, USA. Since 2007, we have completed more than 2,500 projects that serve over 1.2 million children each day. Currently focused on cities in East Africa, Splash delivers the clean water, clean toilets, and dignified menstrual health resources that every child deserves through comprehensive water, sanitation, hygiene, and menstrual health (WASH-M) services and behavior change programs across 100% of a city’s public schools.

Our distinctive model transforms entire cities, starting at the school water fountain, by shifting systems, infrastructure, and behaviors in partnership with local governments and communities. We start by building relationships with the local stakeholders responsible for education, health, and water management, and we negotiate financial commitments that support a full transition of operations and maintenance to local leadership.

Our vision is global impact without Splash, made possible through partnerships with national governments, co-creation with local communities, and replication far beyond our day-to-day involvement.

In 2019, we began testing and refining Project WISE (WASH in Schools for Everyone), a cost-effective and replicable blueprint designed to reach 100% of public schools in fast-growing, complex cities in partnership with local governments and community leaders. In five years, we achieved our goals in Ethiopia and India, and we began our next phase of expansion in East Africa in 2025.

Our core values guide everything we do, including every hiring decision we make. They are:

• People – People first. People second. People third.
• Quality – Beautiful products that function and last.
• Honesty – No drama, no surprises, no BS.
• Joy – Kids at heart, seeing potential everywhere.
• Mistakes – Make them, don’t repeat them.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit splash.org.

The Job

Job title: Impact & MLE Manager- Zambia Line manager / Reports to: Regional Director, Impact & MLE Location: Lusaka, Zambia The Job: Full-time, office-based

Position Overview

Splash is an international development organization focused on improving the water, sanitation and hygiene conditions in urban schools across the globe. In 15 years, we have helped over 1,250,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities - Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India - with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. It was a hugely ambitious project, and we are thrilled to share that it was largely successful! This is an exciting time for Splash as we embark on Phase II Project WISE and expand our impact to new cities across 3-5 countries working with and through local partners to render ourselves obsolete.

The In-Country Impact & MLE Manager is integral to the effective execution of Splash’s Monitoring, Learning, and Evaluation (MLE) strategies within their assigned country. Reporting directly to the Africa Regional Impact & MLE Director, this position ensures timely and accurate data collection and entry, manages compliance with Splash’s global and regional MLE standards, and supports implementing partners to effectively adopt and utilize Splash’s MLE protocols. Additionally, the manager works closely with the Africa Regional Data Quality, Insights & Reporting Manager to contextualize and interpret analytical insights, ensuring local realities and nuances are effectively captured and communicated.

Success in this role will be defined by accurate, consistent, and timely data reporting; strong collaborative relationships with implementing partners; and impactful data-driven recommendations and insights that inform strategic decisions and programmatic improvements at the country and city levels.

Roles & Responsibilities

Data Collection & Management

– Ensure reliable and timely data collection and data entry at the field level in alignment with Splash’s global and regional standards.

– Regularly monitor data quality, addressing gaps and discrepancies promptly.

– Manage data collectors and ensure the accuracy of the data collected through them.

– Ensure all program information (design documents, monitoring and research data, progress reports e.t.c) is updated and stored in a systematic manner on shared drives.

Partner Engagement & Protocol Compliance

– Regularly engage with implementing partners, providing technical support and training to ensure adherence to Splash’s MLE processes and protocols.

– Ensure partners submit timely and accurate data for dashboard and reporting requirements.

– Conduct periodic reviews and learning sessions with partners to reinforce best practices.

Reporting & Contextual Analysis

– Generate timely, accurate, and relevant dashboards and country-level reports highlighting key performance indicators (KPIs).

– Work closely with the Regional Data Quality, Insights & Reporting Manager to provide contextual analysis and interpretation of program data, contributing insights based on in-depth knowledge of local contexts.

– Contribute to donor reports and other external program reports needs as requested from time to time.

Capacity Building & Training

– Deliver training sessions and ongoing support to field staff and implementing partners on Splash’s MLE protocols and data collection systems.

– Support the adaptation of global and regional training materials to local contexts, ensuring relevance and effectiveness.

Cross-Functional Collaboration & Strategic Support

– Collaborate closely with country program, operations, and finance teams to seamlessly integrate MLE processes into broader programmatic activities.

– Participate actively in strategic discussions at the country level, advocating for data-informed decision-making and continuous program improvement.

– Analyze, synthesize and document learning from pilots and previous projects to build a pool of lessons to inform of decision making.

Qualifications

Education & Experience

– Bachelor’s degree in a relevant field (e.g., public health, monitoring and evaluation, international development, or related fields).

– Minimum of 5 years of experience in monitoring and evaluation, data management, or similar roles, with a preference for experience in international development or NGO setting.

Technical Expertise

– Proficiency in Salesforce, Tableau, or similar data management and visualization platforms.

– Demonstrated understanding of quantitative and qualitative data collection methodologies and data quality assurance techniques.

– Demonstrated experience in using digital data collection platforms, such as CommCare, KoboToolbox, and SurveyCTO.

– Proven experience managing and collaborating with local NGOs, government agencies, and other stakeholders.

Soft Skills

– Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

– Effective communication and interpersonal skills, capable of clearly articulating complex data insights to diverse audiences.

– Proven ability to work collaboratively across teams and with external partners.

The Ideal Candidate

– You demonstrate excellent organizational skills, self-motivation, flexibility, and the ability to work and thrive in a fast-paced, energetic, entrepreneurial environment

– You are passionate about data accuracy, are results-oriented, and place a high value on the quality of your work

– You have a keen intellectual curiosity and ability to create meaning out of data

– You have strong communication skills and ability to connect with people of various levels in an organization

– You exhibit cultural sensitivity and the ability to work effectively with remote team members using e-mail, Microsoft Teams, SharePoint and other such methods

– You are motivated by Splash’s mission and goals

Safeguarding and Conduct

Splash is committed to safeguarding children and vulnerable persons and expects all staff to uphold the highest standards of conduct, integrity, and accountability. The successful candidate will be required to comply with all Splash safeguarding, code of conduct, and anti-fraud policies. This reflects Splash’s stated child-focused model and organizational policy framework.

Compensation & Benefits

· 21 days of paid leave (increasing by 2 days each year up to 28 days).

· 11 paid public holidays.

· Wellness Fridays (reduced working hours).

· Two company-wide breaks (July and December).

· Medical, dental, and vision coverage.

· Employer contributions to a pension fund

· A joyful, inclusive, and mission-driven culture.

How to Apply

Interested candidates should submit their CV and cover letter via Rippling, outlining relevant experience and motivation for applying.

If this sounds like you — a bold, collaborative, and values-driven leader ready to make a lasting impact — we’d love to hear from you. Join us in bringing clean water, clean hands, and clean toilets to every child in Ethiopia, Zambia and Malawi 💧