Spes Staffing Solutions
Massive Hiring: International Customer… at Spes Staffing… · Pune
Skills
Job Description
HIRING: INTERNATIONAL CUSTOMER SUPPORT PROFESSIONALS
Voice | Chat | Blended Process | UK & US International Process
Location: Pune | Work From Office
Market: UK & US | Rotational Shifts
Working: 5 Days | 2 Rotational Weekly Offs
CONTACT HR PRAJAKTA
Call / WhatsApp: 85309 21444
Both-Side Cab Facility Available
BUILD YOUR CAREER WITH GLOBAL CUSTOMER SUPPORT
Are you confident in English communication and passionate about delivering exceptional customer experiences?
Heres an opportunity to join International Voice, Chat & Blended Customer Support processes in Pune, where youll interact with global customers and gain valuable exposure across multiple international domains.
Whether you are looking to accelerate your BPO career, gain international customer-handling experience, or move into premium processes, this opportunity offers strong career growth and global exposure.
ROLE: INTERNATIONAL CUSTOMER SUPPORT ASSOCIATE
You will be responsible for handling customer interactions across Voice, Chat and Blended channels, understanding customer requirements, resolving concerns, and ensuring a smooth and professional customer experience.
KEY RESPONSIBILITIES
- Handle inbound and outbound interactions with UK & US customers.
- Resolve customer queries accurately and professionally.
- Understand customer requirements and provide appropriate solutions.
- Deliver excellent customer service with empathy and professionalism.
- Maintain accurate customer and interaction records.
- Follow process guidelines, quality standards and compliance requirements.
ELIGIBILITY
- Education: Undergraduate / Graduate Any Stream
- Experience: Minimum 6 months International Voice Process
- Excellent spoken English and strong communication skills.
- Strong customer-handling and interpersonal skills.
- Good problem-solving and analytical abilities.
- Comfortable working in rotational UK / US shifts.
- Willing to work from office in Pune.
- Immediate Joiners preferred.
SALARY & CAREER GROWTH
Freshers
Up to 4.5 LPA
Experienced Candidates
Minimum 30% hike on last drawn salary
Maximum Package
Up to 7.5 LPA
Final compensation will depend on experience, communication skills, interview performance and process suitability.
WHY JOIN US?
Both-Side Cab Facility
International Customer Exposure
Multiple Voice, Chat & Blended Processes
Healthcare & Insurance Domain Exposure
Retail & Utility Process Exposure
Collections Process Opportunities
Performance-Based Rewards & Recognition
Professional & Supportive Work Environment
Strong Career Growth Opportunities
INTERNATIONAL DOMAINS
Healthcare | Insurance | Utility | Retail | Collections
Gain exposure to diverse international processes and develop expertise in handling customers across global markets.
WHAT YOU'LL BUILD
Global Customer Handling Skills
Professional English Communication
International BPO Expertise
Customer Relationship Management
Problem-Solving & Escalation Handling
Long-Term Career Growth
DON'T MISS THIS OPPORTUNITY!
If you have strong English communication skills, customer-handling ability and the confidence to work with international customers, this could be your next career move.
CONTACT HR – PRAJAKTA
Call / WhatsApp: 85309 21444
Pune | Work From Office
UK / US International Process
Rotational Shifts
Rotational Weekly Offs
Both-Side Cab Facility
JOIN NOW & TAKE YOUR INTERNATIONAL BPO CAREER TO THE NEXT LEVEL!