Field Technician at Spectrum in Rochester, NY

Summary: Spectrum is a leading provider of communication and entertainment products. As a Field Technician, you will be responsible for installing and repairing services while educating customers, all while enjoying a dynamic work environment and opportunities for career progression. Responsibilities: - Installing and repairing services - Educating customers on their use - Solving technical challenges - Working outdoors - Building meaningful relationships with colleagues and customers Required Qualifications: - High School diploma, GED, or equivalent work experience - Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary - Fluent in English - Proficiency in using computers and software applications - Competent in using hand tools - Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability - Valid Driver's license with safe driving record within company standards required - Walk over various terrains and weather conditions while carrying tools and equipment - Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs - Climb ladders up to 32 feet and work in confined spaces and at heights - Operate and navigate a company vehicle in changing environments - Work with small components and wires - Work outdoors for extended periods in any season and inclement weather Required Skills: Using hand tools Benefits: Free and discounted internet, TV, and mobile, Immediate opportunities for self-progression and professional growth at Spectrum, Career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work, Additional opportunities to move into other roles including leadership positions, Field Technicians can also earn an industry recognized certification, On the job training, Career self-progression, Broadband Apprenticeship Program, Certain positions are eligible for additional forms of other incentive-based compensation such as bonuses