Office Manager at Signature Dental Implants… at Specialty… · Suwanee

Description

Signature Dental Implants & Oral Surgery is seeking a skilled and passionate Office Manager to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Signature Dental 

Why Join Us? 

• Established office
• State-of-the-Art Facility-Advanced technology

Experience:

• Ensure all daily operations of the practice reflect our mission, values, and patient-centered care.  
• Oversee and help resolve insurance, financial, and scheduling issues daily to maintain a seamless patient experience.  
• Oversee effective patient flow and staff productivity to support clinical operations and practice goals.  
• Maintain and manage the master calendar for all practice locations, as assigned.
• Coordinate daily schedules, emergency patient needs, and monthly provider rotations. 
• Communicate schedule changes promptly to affected team members. 
• Monitor and manage staff workload and daily task performance.
• Hold staff accountable and coach them toward high performance. 
• Administer progressive discipline policies in collaboration with Human Resources.  
• Track practice metrics and prepare daily and weekly performance reports.  
• Review and maintain accurate timecard for each team member. Approve timecards by Payroll’s bi-weekly deadline.  
• Assist doctors in analyzing practice performance and developing improvement strategies. 
• Perform daily quality assurance checks on patient records and follow up on any issues.  
• Ensure OSHA compliance including: maintain OSHA logs, coordinate training, and oversee documentation across all locations, as assigned.
• Schedule and manage regular training sessions for front office and clinical staff. 
• Lead monthly administrative and leadership meetings.
• Develop agendas, coordinate meeting content, and ensure follow-through on initiatives. 
• Manage paid time off requests and maintain master calendar updates.   
• Analyze monthly AP/AR reports and review patient accounts. 
• Prepare and make bank deposits, follow up on past due balances, and provide financial updates to doctors. 
• Partner with the Marketing team to implement marketing campaigns and patient promotions.  
• Participate in ongoing professional development through seminars, conferences, and continuing education.  
• Act as a liaison and role model for the practice, promoting a positive, collaborative, and professional work environment. 
• Other administrative duties as needed  

Requirements

• Minimum 3–5 years of experience in office management, preferably in a dental or healthcare setting. 
• Strong leadership skills with demonstrated ability to motivate and manage a team. 
• Knowledge of dental office procedures, insurance processes, and scheduling systems. 
• Experience with financial reporting and practice management software (e.g., Dentrix, Eaglesoft, Open DentalDSN). 
• Excellent communication, organizational, and problem-solving skills. 
• Ability to multi-task in a fast-paced environment and maintain composure under pressure. 
• Understanding of HIPAA and OSHA standards and healthcare compliance requirements.   

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in oral & maxillofacial care. If you're ready to take your career to the next level, apply today!