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Spanish Fraud Operations Analyst - Athens at speakit · Athens
Skills
Job Description
On behalf of our global client, we are seeking a analytical and detail-oriented Spanish-Speaking Fraud Operations Analyst to join their dedicated Risk & Fraud Prevention team. In this role, you will be responsible for monitoring transaction activity, identifying suspicious patterns, conducting risk assessments, and preventing fraudulent operations across Spanish-speaking markets.
Responsibilities
Monitor real-time account activities and transaction flows in Spanish-speaking markets to detect potential fraud, money laundering, or policy breaches.
Review flagged transactions, chargebacks, and high-risk accounts using internal fraud detection tools and risk scoring models.
Conduct detailed background checks, document verification, and risk assessments on escalated accounts.
Collaborate with compliance, legal, and payment operations teams to mitigate financial losses and maintain regulatory adherence.
Communicate with customers and financial institutions via email or secure channels to verify suspicious activity and resolve account holds in Spanish.
Maintain comprehensive records of fraud investigation findings and contribute to the ongoing improvement of anti-fraud rules and algorithms.
Native or C1/C2 proficiency in Spanish.
Fluent English skills.
Strong analytical mindset with the ability to spot irregularities and anomalies in complex data sets.
Familiarity with risk assessment frameworks, chargeback rules, and anti-fraud software.
High integrity, decision-making confidence, and ability to handle confidential financial information with discretion.
Comfortable working in a fast-paced environment with shifting priorities.
Competitive salary package with performance bonuses.
Private healthcare insurance.
Ticket Restaurant card.
Complete relocation support.
Continuous professional training in fraud detection systems, AML policies, and risk management.
Modern central office workspace with international, cross-functional teams.