Service Advisor at Spangler Subaru in Johnstown, PA

Join a local team that values you today—and invests in your tomorrow .

As a Full-time Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Spangler Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Spangler Subaru is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Our Commitment to you:

• Benefit package: medical, dental, vision, life insurance, supplemental plans, paid time off, paid holidays, a SAR-SEP retirement plan
• Competitive compensation based on experience
• Paid Training
• Flexible Work Schedule
• Excellent Work Culture
• Long Term Job Security
• Growth Opportunities
• Employee vehicle purchase plans, along with discounts on products and services
• Family Owned and Operated

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record

…Let us know more about you

…Work with a team that runs on quality, trust, and teamwork—join Spangler Subaru.

*Offer of employment contingent upon criminal background check

*Equal Opportunity Employer