Automation Engineer (Starlink Growth) at SpaceX in Hawthorne, CA

Summary: SpaceX is a company focused on developing technologies for space exploration and enabling human life on Mars. They are seeking an Automation Engineer to join the Growth Analytics & Automation team, responsible for developing and maintaining automation systems that enhance the growth and monetization of the Starlink network. The role involves collaborating with engineering teams, creating reports, and ensuring automation performance aligns with business goals. Responsibilities: - Build and maintain high-quality automation to assist with growing Starlink's customer base, launching new markets, and improving customer experience - Build alerts and monitoring for current automation systems - Manage all requests and stakeholders in a scalable way - Own status of automation (reporting on health, metrics like how many credits are being issued, etc.) - Work with engineering and business teams to develop strategies for migrating automation to website-integrated solutions when appropriate - Design measurable and well-scoped experiments - Write and maintain high-quality documentation - Engage the SpaceX leadership team with quantitative and qualitative updates on automation performance and opportunities Required Qualifications: - Bachelor's degree in an engineering, mathematics, or STEM discipline - 1+ years of experience in engineering, software, data analytics, venture capital, management consulting, or operations/product management at a technology company - 1+ years of experience with Python - Must be available to work extended hours and weekends as needed - Willingness to travel to corporate customer sites, other SpaceX locations, and industry events as needed Preferred Qualifications: - Bachelor's degree in computer science, data science, mathematics, physics, or engineering - Proficiency in SQL and Python - Understanding of database structures, query optimizations, ETL development - Experience with automation (demonstrated skills with VBA, Python, C#, etc.) - Start-up, consulting, tech, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment - Strong project management and self-directed prioritization skills - Ability to communicate technical concepts to non-technical audiences at all organizational levels - Ability to develop and maintain strong relationships across disciplines and with multiple levels of management Required Skills: Python, SQL, Automation Important Skills: Data analytics Nice-to-Have Skills: Project management, Communication skills, Relationship building Benefits: Long-term incentives, in the form of company stock, stock options, or long-term cash awards, Potential discretionary bonuses, Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan, Comprehensive medical, vision, and dental coverage, 401(k) retirement plan, Short & long-term disability insurance, Life insurance, Paid parental leave, 3 weeks of paid vacation, 10 or more paid holidays per year, Paid sick leave pursuant to Company policy