Assistant Branch Manager at Southwest… · Chula…

Southwest Boulder & Stone is a family owned and operated landscape rock and supply company based in Southern California, with retail locations in Fallbrook, Escondido, Pacific Beach, Chula Vista, Fullerton, Palm Springs, Indio and now in Gardena, CA! We specialize in low maintenance, sustainable and drought-tolerant landscaping and building materials. Architects, designers, contractors and homeowners rely on us for Southern California’s largest selection of boulders, crushed stone, decomposed granite, flagstone, natural thin veneer, cobble, pebbles, outdoor stone fountains and custom fabrication.

We are proud to have an incredible team of people that provide the exemplary customer service for which Southwest Boulder & Stone is known. We are committed to creating a rewarding work environment for all employees as we continue to grow.

We are growing and happy to announce our new store in the Los Angeles area! We are looking for a full-time (hourly) Assistant Branch Manager to join our new location in Chula Vista, CA.

The Assistant Branch Manager is responsible for assisting the Branch Manager with the day-to-day operations of their assigned store. Their duties include ensuring customers receive excellent services while ensuring they can easily find the products and materials they need. The ideal candidate will be proficient in computer and point of sales systems as well as inventory management.

Essential Job Functions:

• Assist Branch Manager with oversight of daily operations of the retail counter and yard personnel
• Responsible for all Branch Manager duties in their absence
• Maintain store and yard appearance as well as product presentation
• Meet and greet customers; troubleshoot all customer issues and concerns
• When directed to, open and close assigned store while closely following SWB’s opening and closing procedures
• Review and reconcile daily close-out. Report any issues to the Branch Manager immediately
• Manage petty cash, submitting receipts for all purchases
• Review equipment checklist, schedule equipment maintenance and report equipment failures to the Branch Manager
• Inputting of all numbers into P&L daily. Provide daily recap to Branch Manager
• Assist with maintaining appropriate inventory levels. Request orders for yard inventory as need
• Must be product expert on all lines
• Process incoming shipments following SWB’s receiving procedures
• Assist Branch manager with bi-monthly safety meetings and daily/weekly sales meetings
• Identify potential safety issues and recommend corrective actions
• Ensure safety records are maintained which includes equipment certification for all employees
• Enforce all safety related policy and procedures including discipline decisions for infractions
• Work with Purchasing department to conduct daily/weekly inventory control
• Train new-hires as well as progressive training on all current and new product lines
• Assist Branch Manager with establishing annual retail sales goals
• Assist Branch Manager with annual performance evaluations
• Conduct daily briefing meeting with staff with the day’s sales plan and expectations
• Weekly/Daily quote follow up
• Track employee attendance, productivity, behavior and safety. Report any infractions and recommend disciplinary actions to Branch Manager
• Supervise and manage all direct reports. This includes but not limited to coaching, disciplinary actions, performance evaluations and time keeping
• Other duties as assigned

Job Requirements:

• Able to use professional discretion with regard to highly confidential business-related items
• Ability to motivate, delegate and hold direct reports accountable to daily, weekly and monthly production objectives
• Ability to prepare comprehensive and detailed reports while ensuring data integrity and high level of accuracy
• Strong organizational and leadership skills
• Strong analytical and problem-solving skills
• Dependable and Reliable
• Ability to work autonomously and under pressure
• Excellent written and verbal communication skills including ability to adapt to various audiences
• Ability to work independently and as part of a team
• Ability to work weekends

Education, Experience and Certifications:

• High school diploma, GED, or equivalent
• Prior experience managing retail operations
• Prior experience in inventory management
• Proficient use of Microsoft Office software (Excel, Word, PowerPoint, Outlook)
• Proficient use of POS system

Benefits:

• Employees receive health benefits such as vacation accrual and sick pay, paid holidays and the opportunity to participate in a generous 401(k) program.
• Health Benefits include Medical, Dental and Vision plans as well as life insurance and accident plans.
• Employer covers 85% of EMPLOYEE ONLY medical coverage
• After 1 year of employment, employer provides up to 5% 401k match
• Full-time Benefit eligible position