Industrial Engineer at Sonwil in West Seneca, NY

Job purpose

Sonwil is seeking a highly analytical, hands-on Industrial Engineer to identify efficiencies, improve productivity, reduce costs, and support scalable growth across our distribution, warehousing, transportation, logistics, and support operations.

Duties and responsibilities

Continuous Improvement

• Identify, evaluate, and prioritize opportunities to improve productivity, quality, safety, and cost performance.
• Conduct operational assessments and workflow studies across warehousing, transportation, logistics, and support functions.
• Lead continuous improvement projects from analysis through implementation and results validation.
• Develop and maintain process maps, standard operating procedures, and workflow documentation.
• Apply Lean, Six Sigma, Kaizen, and other continuous improvement methodologies to eliminate waste and improve efficiency.

Warehouse & Distribution Engineering

• Analyze warehouse layouts, slotting strategies, picking methods, travel paths, and storage utilization.
• Evaluate labor utilization, staffing models, productivity metrics, and workforce deployment.
• Recommend process changes, automation opportunities, equipment improvements, and facility modifications.
• Support new customer implementations by designing efficient operational workflows.
• Assist with distribution center expansion, relocation, and facility optimization projects.

Data Analysis & Reporting

• Develop operational dashboards and performance scorecards.
• Analyze KPI trends including:
  • Throughput
  • Labor productivity
  • Inventory accuracy
  • Cycle times
  • Order accuracy
  • Dock-to-stock performance
  • Utilization rates
  • Overtime usage
  • Cost per unit metrics
• Conduct time studies and labor standards analysis.
• Quantify financial impact of improvement opportunities and implemented changes.

Strategic Project Support

• Support business growth initiatives through operational modeling and capacity planning.
• Partner with Operations, Safety, Transportation, Facilities, Human Resources, Information Technology, and Finance teams on cross-functional initiatives.
• Participate in capital expenditure evaluations and ROI analyses.
• Assist leadership with long-term facility and network planning.

Change Management

• Present findings and recommendations to operational and executive leadership.
• Facilitate improvement workshops and employee engagement sessions.
• Provide training and support during implementation of new processes.
• Monitor project outcomes and ensure sustained operational improvements.

Qualifications

Required

• Bachelor's degree in: Industrial Engineering, Manufacturing Engineering, Systems Engineering, Supply Chain Engineering, Operations Management, Related field
• Relevant experience in lieu of degree would also be considered.
• 5+ years of experience in industrial engineering, continuous improvement, warehousing, distribution, manufacturing, logistics, or supply chain operations.
• Strong analytical and problem-solving skills.
• Experience conducting process mapping and workflow analysis.
• Advanced Microsoft Excel skills.
• Ability to analyze large data sets and develop actionable recommendations
• Proficient with CAD software.
• Excellent communication and presentation skills.

Preferred

• Knowledge of automation technologies
• Experience within a warehouse, distribution, logistics, or 3PL environment.
• Lean Six Sigma Green Belt or Black Belt certification.
• Experience with: Labor management systems (LMS); Warehouse Management Systems (WMS); Transportation Management Systems (TMS)
• Power BI; SQL

Safety Requirements

• Comply with all posted safety requirements and company safety policies while in headquarters and operational areas.
• Wear closed-toed shoes while in warehouse, fulfillment, or other operational areas.
• Wear a safety vest and any other required personal protective equipment as directed by company policy, customer requirements, or site-specific procedures.

Physical requirements

• Ability to stand, walk, and move throughout the facility for extended periods during the assigned shift.
• Ability to bend, reach, climb, and perform other physical movements required in a warehouse and fulfillment environment.
• Ability to lift, carry, push, or pull up to 50 pounds, as operationally required.