SonSoft Inc.→

Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC) at SonSoft Inc. · New York

Mid LevelOn-siteNew York, NY

Skills

oracle rightnowphphtmlcssshell scriptingsoapxmlweb servicesroqlconnect web servicesctiportal integrationsms integrationclient handling skillsfunctional skillsoracle policy automationoracle knowledgeoracle social relationship managementoracle field service cloudcloud implementation

Job Description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred • 5+ years in RightNow (including the latest release) • 2+ years in PHP, HTML, CSS, Shell Scripting • 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.) • Add-In Development using RightNow Desktop Add-in framework
• Widget design • Ability to configure the Oracle RightNow application • Able to write and execute ROQL queries • CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS • Should have strong functional skills • Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage • Excellent Client handling skills • Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration • Strong CRM Domain Knowledge, with special focus on Service Domain • Experience and expertise in Cloud Implementation • Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation • Language interfaces/ deployment in multi country setups

Qualifications

QualificationsBasic • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 11 years of experience with IT.

Additional Information

Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume.