ITIL V3, ITSM Suite, Cloud Computing… at SonSoft Inc. · Naperville

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management

• At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user

• Knowledge of the ITIL v3 service life cycle and ITSM best practices

• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects

• Knowledge of COBIT, ISO 2000, or CMMI

• Knowledge of technology metrics, scorecard implementation, and project management best practices

• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy

• Analytical and Communication skills

• Planning and Co-ordination skills

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of experience within the Information Technologies.

Additional Information

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:- 1.This is a Full-Time & Permanent job opportunity for you. 2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD **** can apply. 3.No **** OPT-EAD, H1B & TN candidates please. 4.Please mention your Visa Status in your email or resume.