Change Management Analyst at SonSoft Inc. in Richmond, VA

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

While both look highly qualified for management roles, we are really looking for someone with Change Management background who knows the change methodologies

Apply a structured change management approach and methodology for the people side of change caused by projects, programs or other change efforts.

• Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.

• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.

• Develop a set of actionable and targeted change management plans – including leadership actions, associate engagement tactics, training, communications, metrics and reinforcement.

• Support the execution of the change plans.

• Be an active and visible coach to executives leaders who are change sponsors.

• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.

• Identify resistance and performance gaps, and work to develop and implement corrective actions

• Create and enable reinforcement mechanisms and celebrations of success.

• Work with project teams to integrate change management activities into the overall project plan.

• Work with communication, training, HR and other stakeholders in the formulation of particular plans and activities to support project implementation.

Skills and qualifications:

• A solid understanding of how people go through a change and the change process

• Experience and knowledge of change management principles and methodologies

• Familiarity with project management approaches, tools and phases of the project lifecycle.

• Exceptional communication skills – both written and verbal. Able to work effectively at all levels in an organization.

• Excellent active listening skills.

• Problem solving and root cause identification skills.

• Strong analytic and decision making abilities.

• Must be a team player and able to work with and through others.

• Ability to influence others and move toward a common vision or goal.

• Experience with large-scale organizational change effort.

• Previous change management experience working with and leading/partnering with cross-functional teams

• Min Years Experience: 5-7

• Own the integrated change plan for all associates impacted by force.com (Sales and Service)

• Oversee local communications, training (COU) and change management resources linked to this program

• Come to the table with tangible change management expertise, preferably with Sales Force or a similar large technical implementation

• Understand agile and how learning and training for end users is in pieces and evolves vs. big bang

• Knowing banking and operations is a nice to have, ability to adopt to our culture / understand it is crucial

• Ability to own marketing/branding aka “excitement” factor of change management

• Flexible in both leadership and tangible execution

Additional Information

All your information will be kept confidential according to EEO guidelines.