Medical Receptionist - Patient Experience… at Sono Bello · Jacksonvi…

Summary: Sono Bello is America's top cosmetic surgery specialist, and they are seeking a Medical Receptionist - Patient Experience Specialist. The role involves providing excellent customer service, managing patient appointments, and ensuring the front office runs smoothly. Responsibilities: - Greet all patients, and offer beverage - Check patients in and make sure schedule reflects appointment status - Check patients out and schedule next appointment - Maintain accountability for the schedule book - Introduce visitors to the appropriate personnel that will assist with their concerns - Conduct confirmation calls for appointments - Pull next day’s patient charts and organize per scheduled appointment time - Prepare new patient charts - Maintain inventory of all front office supplies - Check email and forward to the appropriate staff member - Organize and maintain file system - Keep Font Desk and Lobby area clean - Process payments - Print daily close out reports on scheduling system and review for accuracy - Fill deposit slips for all received cash and checks Required Qualifications: - Must be familiar with MS Office, including Excel - Ability to write routine reports and correspondence - Ability to speak effectively before groups of customers or employees of the organization - Ability to add, subtract, multiply and divide - Ability to carry out instructions furnished in written, oral, or diagram form - Ability to problem solve Required Skills: Microsoft Office, Excel, Report Writing, Correspondence Writing, Payment Processing, Scheduling System Usage, Cash and Check Handling, Effective Speaking Benefits: Incentives, Equity, Health coverage, 401(k) matching, Paid time off, Parental leave, Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, Paid Holidays, Benefits eligibility may vary based on employment status.