Medical Support Specialist at Sonic Healthcare USA in Austin, TX

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This position is full time on first shift.

In this role, you will:

• Responsible for office procedures such as answering and triaging incoming calls, data entry, maintaining documentation for the department, faxing of reports

• Recognize when corrective action is needed and implement effective solutions

• Work in an office environment

• Champion safety, compliance, and quality control

All you need is:

• High School Diploma or equivalent

• 1 year of experience working in a call center or in the laboratory

• Exceptional communication skills

• Top notch typing proficiency (at least 35wpm), including 10-key

• Ability to thrive in a fast-paced environment

Bonus points if you’ve got:

• Medical office / medical laboratory experience

• Data entry experience in a production environment

We’ll give you:

• Appreciation for your work

• A feeling of satisfaction that you’ve helped people

• Opportunity to grow in your profession

• Free lab services for you and your dependents

• Work-life balance, including Paid Time Off and Paid Holidays

• Competitive benefits including medical, dental, and vision insurance

• Help saving for retirement, with a 401(k) plus a company match

• A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.