Support Engineer at Solenis in Texas

Summary: Solenis is a leading global provider of water and hygiene solutions, and they are seeking a Support Engineer to assist the Site Manager in managing daily activities at refining and chemical customer sites. The role focuses on safety initiatives, product inventory, and equipment upkeep while maintaining customer satisfaction and business retention. Responsibilities: - Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention - Maintain and build business relationships - Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sites - Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program - Establish, maintain and prioritize an accurate and current sales funnel in SFDC - Manage profitability of the account (pump settings, pricing, accounts receivable) - Review territory applications and processes/procedures for safety improvements Required Qualifications: - Bachelor's / Associate's Degree in Engineer or Life Sciences - 1+ years of successful technical sales / support experience OR successful completion of an internship/Co-Op related to engineering or life science - Must have a valid Driver's License and acceptable Motor Vehicle Record - Must be able to obtain Transportation Worker Identification Credential (TWIC) from TSA - Must be authorized to work in the United States Preferred Qualifications: - Bachelor's degree in Chemical Engineering - 1-5 years of successful technical sales / support experience - Refining and Specialty chemical industry experience - Solid mechanical and electrical aptitude and skills - Manufacturing, lab testing, maintenance and/or electrical experience preferred - Proficiency in MS Office programs (Word, Excel) - Independent worker - Problem solver - Customer focused - Good communication skills both written and oral - Strong work ethic - Focus on safety Required Skills: Chemical Engineering, Technical Sales Experience, Refining Industry Experience Important Skills: Mechanical Aptitude, Electrical Skills, MS Office Proficiency Nice-to-Have Skills: Focus on Safety, Customer Focused Benefits: Medical, Dental, Vision, 401K