[8IB] Senior Drupal/WebOps Engineer at Software Mind · San José

companyDescription We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! jobDescription About the Role We are seeking a Senior Drupal / WebOps Engineer to help operate, maintain, and extend a large-scale enterprise web platform powering 400+ Drupal sites. This role sits at the intersection of application engineering and platform operations, ensuring reliable, scalable deployments across a multi-site architecture. You will build on modern automation foundations (GitHub Actions, Pantheon Terminus, Quicksilver) and drive improvements in release velocity, reliability, and observability across the platform. What You’ll Work On CI/CD & Platform Automation Maintain and extend GitHub Actions-based CI/CD pipelines Manage automated workflows for MultiDev environment creation (Pantheon), Canary deployments, phased releases, and fleet-wide upstream deployments Troubleshoot pipeline failures and improve resiliency and observability Enhance automation around release processes, including changelog generation and deployment validation Pantheon & Hosting Operations Work with Pantheon platform tooling (Terminus CLI, MultiDev environments, upstream management, and site orchestration) Support platform stability, deployment workflows, and environment lifecycle management Drupal Engineering (Backend Focus) Contribute to and maintain a Drupal 10-based multi-tenant platform Develop and support custom modules, integrations, and backend logic Debug and resolve issues across a shared codebase impacting multiple sites Ensure best practices for performance, security, and maintainability Automation & Observability Extend automation using Quicksilver (even-driven workflows) and messaging integrations (e.g., Google Chat notifications) Improve visibility into system health, deployment outcomes, and failures #LI-DNI qualifications Core Requirements +90% English written and oral (at least C1 level) with excellent communication skills 3–6+ years of experience with Drupal (8/9/10) and PHP Experience working with the Pantheon hosting platform Hands-on experience with Terminus CLI, MultiDev workflows, and upstream-based Drupal architectures Strong experience with CI/CD pipelines (GitHub Actions, GitLab CI, or similar) Comfortable debugging across application code, deployment pipelines, and hosting/platform environments Experience working in multi-site or multi-tenant architectures Strong understanding of version control (Git), deployment strategies (canary, phased rollouts), and environment management (dev/test/prod isolation) Ability to work across both application code and infrastructure workflows additionalInformation Nice-to-Have (Bonus Skills) Frontend experience with Vue.js and TypeScript Scripting or backend experience with Node.js or Python Experience with accessibility standards (WCAG, VPAT) Familiarity with search platforms (MongoDB Atlas Search, vector search, RAG systems) Knowledge of release automation patterns (auto-generated changelogs, commit parsing, etc.) What Success Looks Like CI/CD pipelines are stable, fast, and require minimal manual intervention Deployments across 400+ sites are predictable and low-risk Platform automation continues to evolve and improve Drupal platform remains stable and maintainable across tenants Issues are proactively identified through improved observability and alerts Why This Role Matters Our platform supports a large portfolio of enterprise websites with a bi-weekly release cadence. Maintaining and evolving the systems that power these releases is critical to platform stability, developer productivity, and client trust. This role ensures we continue to operate at scale while improving the systems that make that scale possible.