SoftNice→

Business Systems Analyst at SoftNice in McLean, VA

ExperiencedOn-siteFull-timeMcLean, VA

Skills

sqlibm doorsmicrosoft visiosdlcrequirements writingverbal communicationwritten communicationproject coordinationchange managementinterpersonal skillscritical thinkinganalytical skillsorganizationattention to detailcustomer serviceability to work independentlyability to manage multiple prioritiespricing systemsselling systems

Job Description

Company Description

SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey.

Job Description

Title: Business Systems Analyst Location: McLean, VA

Responsibilities Include

• Responsible for acting as the primary interface between a specific business/functional area and their IT partners.

• Identify business unit requirements, create project and process specifications, facilitate testing, coordinate with project teams and ensure that projects are delivered on-time and within budget.

• Identify process improvements and implement

• Provide resolution to an extensive range of complicated problems.

• Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines

Required Skills and Knowledge:

• 10+ years of writing requirements

• Knowledge of Mortgage Industry

• Strong verbal and written communication skills

• CBAP is a plus

• Knowledge of Pricing and/or Selling systems is a plus

• Strong project coordination and change management experience

• Experience with project and enhancement lifecycles such as SDLC

• Strong interpersonal skills with the ability to build effective working relationships with business areas and corporate partners

• Strong critical thinking and analytical skills

• Effective organization skills with attention to detail

• Strong customer service skills

• Experience working with resources in a matrix environment

• Work independently and effectively with staff at all levels and from multiple divisions

• Ability to manage multiple priorities and deadlines

• Advanced Knowledge in SQL Writing is required

• Strong analyst background in data-oriented applications

• Experience with IBM DOORS Tool for documenting requirements, Microsoft Visio

Qualifications

Bachelors

Additional Information

All your information will be kept confidential according to EEO guidelines.