Guest Attendant - Full Time, Seasonal (August… at Sofitel · Vancouver

Company Description

As Guest Attendant, you will play a key role in creating memorable guest experiences by ensuring guest rooms and public areas are maintained to the highest standards of cleanliness, comfort, and luxury. With a strong attention to detail and pride in your work, you will help create a welcoming environment where guests feel at home from the moment they arrive.

Job Description

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $32.10 per hour
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.

What you will be doing:

• Clean and service assigned guest rooms according to hotel standards and procedures
• Ensure all guest rooms are prepared and presented to the highest level of cleanliness and luxury presentation
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Report maintenance concerns, damages, or missing items to the appropriate department
• Ensure all equipment and cleaning tools are used safely and maintained properly
• Respond promptly to guest requests and collaborate with colleagues to ensure guest satisfaction
• Follow all health, safety, and hygiene standards
• Maintain positive communication with the Housekeeping team and other departments
• Other duties assigned

Qualifications

Your experience and skills include:

• Previous housekeeping or cleaning experience is an asset
• Strong attention to detail and pride in delivering high standards of cleanliness
• Ability to work independently and manage time effectively
• Strong communication and teamwork skills
• Ability to work in a fast-paced environment and handle physical tasks such as bending, lifting, and standing for extended periods
• Availability to work flexible schedules including weekends and holidays

Additional Information

Your team and working environment:

At Fairmont Pacific Rim, we are committed to creating an engaging and supportive workplace where colleagues feel valued and inspired. As part of the Housekeeping team, you will work alongside passionate professionals dedicated to delivering exceptional service and maintaining the luxury standards that define our hotel.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS