Grand Social Server Assistant - Holiday Season at Sofitel · San Diego

Company Description

About Fairmont Grand Del Mar

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

About the Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Holiday Season Grand Social Server Assistant.

Responsibilities

The Server Assistant position’s primary responsibility is to assist with the needs of the servers and bartenders. This candidate must be highly motivated, energetic, and possess great communication skills.

Job responsibilities include, although are not limited to:

• Display a congenial appearance and is well groomed at all times.
• Ability to handle a fast-paced work environment and detail-oriented qualities are necessary.
• Ensure all setups are ready for service according to standards.
• Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list.
• Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.
• It is the Server Attendant’s position to assist the service team in upholding these standards and see them through time after time.
• The Server Attendant is responsible for communication through the kitchen to the Front of House staff and vice versa.
• Their main job responsibilities are to expedite the completed dishes to the service area, provide table maintenance to servers, assist bartenders with set-up, glass polishing, and restocking of bar items.
• Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior experience in a similar restaurant environment preferred.
• Food Handlers Card required.
• RBS Certification required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

Grooming:

All Colleagues must maintain a neat, clean and well-groomed appearance per Fairmont Grand Del Mar standards. A conservative, simple and elegant style is preferred.

Wage Information

The hourly rate for this position is $19.00.

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What is in it for you:

• Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
• Complimentary on-site parking
• Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
• Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
• Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
• Training & Development: Learning programs through our Academies designed to sharpen your skills
• Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
• Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
• Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.

Health and Retirement Benefits

All full-time employees are eligible for our comprehensive benefits package, which includes:

• Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
• Eligible single Full-Time employees can enroll in a $0 premium health plan
• Life and disability insurance
• Paid Holidays

All Full-time and Part-time employees are eligible for:

• Vacation and sick leave
• 401(k) retirement plan with matching program
• Employee Assistance Program (EAP)

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Applicants must be legally eligible to work the United States.