Food & Beverage Ambassador at Sofitel in Udaipur, Rajasthan, IN

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Welcome and greet guests warmly in restaurants, lounges, or banquet areas and ensure a positive first impression.
• Provide excellent food and beverage service in accordance with hotel service standards.
• Present menus to guests, explain menu items, daily specials, and make recommendations when required.
• Take accurate food and beverage orders and ensure timely service to guests.
• Coordinate with kitchen and bar staff to ensure smooth and efficient service operations.
• Ensure tables, dining areas, and service stations are clean, organized, and properly set.
• Monitor guest satisfaction during dining and respond promptly to guest requests or concerns.
• Maintain knowledge of menu items, ingredients, preparation methods, and beverage offerings.
• Follow hygiene, sanitation, and food safety standards at all times.
• Assist in setting up and clearing tables before and after service.
• Support the team during busy service periods to ensure smooth operations.
• Promote hotel restaurants, special promotions, and upsell food and beverage items.
• Handle guest billing procedures accurately using POS systems.

Qualifications

• Diploma or Degree in Hotel Management, Hospitality Management, or Food & Beverage Service preferred.
• 1–3 years of experience in restaurant, hotel, resort, or hospitality service.
• Freshers from recognized hotel management institutes may also be considered.
• Good knowledge of food and beverage service procedures.
• Basic understanding of POS systems and billing procedures.
• Strong communication and interpersonal skills.
• Customer service oriented with a friendly and professional attitude.
• Ability to work in shifts, weekends, and holidays as per hotel operations.
• Well-groomed appearance and good etiquette as per hospitality industry standards.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.