F&B Executive at Sofitel in Jaipur, Rajasthan, IN

Company Description

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Job Description

We are seeking an enthusiastic and detail-oriented F&B Executive to join our team ibis Jaipur City Centre. In this pivotal role, you will be responsible for overseeing the seamless operation of our Food & Beverage outlets while delivering exceptional guest experiences. The ideal candidate will combine operational expertise with a guest-focused mindset, working collaboratively with our team to drive excellence across all F&B services.

• Oversee daily operations of Food & Beverage outlets during peak and off-peak hours, ensuring smooth service delivery and operational efficiency.
• Maintain comprehensive knowledge of all F&B services, menus, outlets, and hotel services to provide informed support to staff and guests.
• Supervise and motivate F&B team members, fostering a collaborative and supportive work environment that encourages professional growth.
• Ensure strict adherence to food safety, hygiene standards, and fire safety/emergency procedures at all times.
• Assist in staff training and onboarding programs, promoting consistent service standards and professional behavior.
• Address guest concerns and complaints with empathy and decisiveness, resolving issues promptly to ensure customer satisfaction.
• Coordinate with kitchen and service teams to customize offerings and enhance the overall dining experience.
• Maintain professional presentation and grooming standards, serving as a role model for the team.

Qualifications

• Bachelor's degree in Hotel Management or equivalent Diploma in Hospitality/F&B Management.
• Minimum 1-2 years of professional experience in F&B operations, outlet management, or hospitality services.
• Strong communication and interpersonal skills with the ability to interact effectively with guests, staff, and management.
• Proven ability to work efficiently under pressure while maintaining service quality.
• Proficiency in Point of Sale (POS) systems and hotel management software.
• Solid understanding of food safety, hygiene standards, and emergency procedures.
• Experience in inventory management, cost control, and revenue optimization.

Additional Information

• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times