Sodexo→
Senior Executive- Command Center at Sodexo · Mumbai…
ExperiencedOn-siteMumbai (All Areas)(Goregaon East)
Skills
Customer SupportCommunication SkillsInternational Voice ProcessInternationalCommand CenterProcessInternational voiceVoice process
Job Description
Monitoring workload distribution and queue performance to support effective shift delivery. Identifying and communicating process improvement opportunities to the Team Leader. Stakeholder coordination for critical and high-priority issues,acting as a point of escalation above Associates.
Perform all other duties as required. Accountabilities
Graduate preferred
Perform all other duties as required. Accountabilities
Graduate preferred