Operations Support Manager at Sodexo in Gaithersburg, MD

We are seeking a detail-oriented Operations Support Manager to support our growing operations. This role is responsible for formulating and defining systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. You will serve as a key driver for operational efficiency, implementation of operating standards and procedures, from new branch installations to acquisition integration across our Distribution, Warehouse, and Service departments

• Support new branch openings, system installations, and acquisition integrations.
• Improve operational efficiency by analyzing business and user needs within Distribution, Warehouse, and Service departments.
• Formulate and define system scope and objectives through research and fact-finding.
• Devise or modify procedures to solve complex problems, considering equipment capacity, limitations, and desired results.
• Document system requirements and translate them into proper technical specifications.
• Revise existing system logic difficulties and provide technical solutions.
• Lead and check the work of operations personnel and provide necessary training.
• Develops appropriate communication tools for a division or area.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Associate’s degree or equivalent professional experience.
• Minimum 2 years of business-related experience, preferably in the convenience business.
• Strong understanding of business implications regarding the application of technology.
• Ability to guide and advise less experienced team members.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years       
Minimum Functional Experience - 3 years