Associate Implementation Consultant at Snyk · Canada -…

Summary: Snyk is a leader in secure AI software development, aiming to empower developers to innovate securely in the AI era. As an Associate Implementation Consultant, you will guide customers in integrating security into their developer workflows to ensure long-term success with Snyk's products. Responsibilities: - Support project delivery from kick-off to closure for customer implementations under the supervision of senior team members - Learn to architect workflows by understanding the basics of a customer's environment and how Snyk products integrate into their SDLC - Collaborate cross-functionally with Sales, Product, and Engineering teams to improve processes and drive customer satisfaction - Develop technical proficiency across Snyk’s product line, including OS, Code, IaC, Containers, API & Web, and AI-Security - Maintain project visibility by ensuring activity tracking and tasks are updated to keep all internal stakeholders informed of account health - Assist in customer engagement by helping to identify customer needs and supporting the creation of technical success plans - Own a number of customer engagements while partnering with more experienced Implementation Consultants (ICs) on complex projects - Actively contribute back to the IC team by sharing newly acquired knowledge and providing feedback on existing collateral or internal documentation Required Qualifications: - 0–3 years of experience in technical consulting, SaaS implementation, or a customer-facing technical role - Foundational knowledge of SDLC, DevOps methodologies, and a curiosity about how security fits into the developer workflow - You are a 'go-getter' with a strong bias for action and a desire to solve complex problems within a team environment - Demonstrated ability to excel in client and project management, with the ability to facilitate hands-on technical work - Strong communication skills with the ability to learn how to articulate complex technical issues to different personas - A collaborative mindset and the ability to navigate organizations while setting appropriate expectations with customers - Curiosity and initiative, with a strong bias for action and a desire to solve complex problems within a team environment Preferred Qualifications: - Have a degree in Computer Science or hands-on experience with basic programming and modern tech stacks - Show an interest in AI/LLMs and how they are transforming secure software development - Are comfortable building presentations that keep a room engaged and 'awake.' - Have a sense of humor — we take our mission seriously, but not ourselves! - Love a good meme and know how to keep a team lunch lively Required Skills: Technical Consulting, SaaS Implementation, SDLC, DevOps Methodologies, Security Integration in Developer Workflow, Client Management, Curiosity, Project Management Benefits: 401(k) retirement plan, Paid time off, Health, dental, and vision insurance, Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development, Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers, Health benefits, employee assistance plans, and annual wellness allowance, Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances