Snow and Jones→
Showroom Receptionist at Snow and Jones in Norwell, MA
Skills
Job Description
Now Hiring: Showroom Receptionist
📍 Norwell, MA
💲 $25–$28/hour DOE
🕒 Full-Time | Monday–Friday | 8:30 AM – 5:00 PM
Join a Family-Owned Company with a Reputation for Excellence
Since 1952, Snow and Jones, Inc. has been a trusted name in plumbing and heating distribution throughout the South Shore and Cape Cod. We are proud to provide exceptional products, knowledgeable service, and a welcoming showroom experience for our customers.
We are currently seeking a professional, friendly, and organized Showroom Receptionist to join our Norwell team. This is an excellent opportunity for someone who enjoys customer interaction, administrative support, and working in a fast-paced showroom environment.
Responsibilities
Customer Service & Front Desk Support
- Greet and welcome showroom customers in a professional and friendly manner
- Answer and direct incoming phone calls using a multi-line phone system
- Serve as a point of communication between clients and warehouse staff
- Maintain a clean, organized, and inviting showroom environment
- Monitor and replenish office and showroom supplies
Administrative Duties
- Maintain open order reports for the sales team
- Manage calendars and appointments for Sales Associates
- Process customer returns, damage claims, and shipping issues
- Handle showroom payments and daily cash reconciliation
- Coordinate delivery scheduling with the Branch Manager
- Assist with warranty claims and showroom events as needed
Qualifications
- Previous receptionist, front desk, or administrative experience preferred
- Strong Microsoft Outlook and calendar management skills
- Experience with ERP or CRM systems is a plus (training provided)
- Ability to manage multiple tasks and prioritize effectively
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Positive attitude and professional demeanor
Benefits
- Competitive pay: $25–$28/hour DOE
- Health and dental insurance
- 401(k) with company match
- Paid vacation and sick time
- Additional company benefits available
If you’re looking for a stable, full-time opportunity with a respected family-owned company, we’d love to hear from you.
Apply today to join the Snow and Jones team!