Quality Assurance Engineer at Snapsheet in Chicago, IL

Job Title: Quality Assurance Engineer
Company: Snapsheet
Job Location: Remote
Job Type: Full-time

About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around. 

What you’ll get:

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! 
• Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun -  Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more! 

Job Overview: As a Quality Assurance Engineer at Snapsheet, you are a solver - building test systems and processes that will improve what we have in place currently and prevent issues proactively.  You thrive in an environment where you are working with a team of software developers, QAs, and designers in a fast-paced, agile development environment. You enjoy identifying any potential quality issues through system testing and acceptance testing on various Snapsheet features.  Additionally, as a QA Engineer, you accelerate the delivery and maintain the high quality of Snapsheet products as they continue to grow and expand. The Quality engineering team owns and maintains Snapsheets customer focused testing strategy and software; you’ll be supporting a specific product while also building the tools you need to have high confidence in our automated tests.

Responsibilities: 

• Review and understand product specifications and feature requirements
• Define and refine the testing strategy for an engineering team
• Own tools and test infrastructure, identify, research, and implement technologies for quality assessment and QA automation.
• Design and develop, and maintain automated test suites; working cross-functionally with developers and product managers to inform decisions on what, how, and when to automate
• Develop, document, and maintain functional and regression test cases and other test artifacts
• Test execution and results tracking on planned test cases, exploratory tests, and ad hoc tests
• Issue triage, resolution and prevention
  • Isolating, replicating, and reporting defects while verifying defect fixes
  • Defect submission, tracking, and communication to team members
  • Escalating potential quality issues immediately to team and management when needed
• Providing QA reporting including test status and defect status
• Ensure all deliverables meet functional and design requirements and technical specs
• Perform various testing include:
  • New feature/product release candidate testing
  • Existing feature enhancement testing
  • Regression testing
  • Keep up with and identify new tools or strategies we can use to raise the quality bar
  • Non-functional testing
    • Load/Stress testing to uncover potential performance and scalability bottlenecks
    • Behavior under constraints (browser type, screen resolution, network performance, etc)
    • Accessibility

Qualifications: 

• B.S. or higher degree in related fields
• 3+ years of experience working with test automation frameworks (Selenium, Cypress, Playwright)
• Proficient in one or more programming languages (Ruby and JavaScript preferred)
• Familiar with project management tools (Jira, Confluence), version control systems (Git, GitHub), and test management tools (Zephyr, TestRail).
• Understanding of the software development life cycle (SDLC)
• Understanding of quality assurance methods and testing principles
• Experience in software testing environments for web-based products and/or mobile applications
• Good self-learner and self-motivator who takes initiative and thrives in an autonomous environment
• Excellent communication skills – both written and verbal
• Ability to multitask in a fast-paced, detail-oriented environment.

• Experience with non-functional testing tools (e.g., Grafana k6, JMeter) a major plus
• Familiarity with containerization technologies (Docker) and AWS Cloud infrastructure a plus

Technologies we use: 

• Ruby on Rails, Cucumber, Capybara, Grafana k6, JavaScript, Docker, AWS Cloud infrastructure

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better:

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation that Grows with You

For this position, the base salary range is $100,000–$130,000. While this range serves as a guideline, your actual compensation will reflect your experience and skillset. 

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.

We are currently accepting applications for candidates who reside in the following states: {insert hire states}

*Please note that we are unable to sponsor applicants for work visas for this position at this time. 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. 

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me. 

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

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