Personal Injury Growth Manager at Smokeball in Chicago, IL

About Smokeball

With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!

Culture plays a big part in our success, and our clear purpose and vision motivate us daily.

About the Job

As a Personal Injury Growth Manager, you will drive adoption revenue of Smokeball's Personal Injury Practice Area app, PI Pro, across our existing PI client base and new PI firms as they are onboarded.

This is not a traditional account management role. It's a single-owner, commercially driven growth position responsible for turning product adoption into a measurable, per-matter revenue line.

You'll be supported by the wider Client Success team structures, with direct accountability for hitting the revenue targets, scaling as the book grows.

Key Responsibilities

• Own the Personal Injury Practice Area transactional revenue target
• Drive adoption of the PI app across the existing PI client book and help build the onboarding motion for new PI firms as they come in
• Build and manage a pipeline of adoption opportunities across existing and incoming firms
• Build trusted relationships with decision-makers at PI firms
• Understand PI firm workflows well enough to identify friction points blocking adoption and feed that back to Product
• Partner closely with the Legal Product on rollout, feedback, and roadmap input from the field
• Partner with Account Managers and Onboarding Specialists to identify adoption signals and flag at-risk accounts

What Success Looks Like

• Strong, compounding growth in Personal Injury transactional revenue across both the existing book and new firms
• High adoption coverage across eligible Personal Injury firms
• Creation of a repeatable adoption playbook

Skills & Experience

• Proven success in revenue growth, account growth, or transactional/usage-based SaaS models
• Comfortable owning a single, concentrated revenue target solo, without a large team underneath
• Strong stakeholder management: able to work cross-functionally with Product, Legal Product, Sales, and Client Success
• Experience with legal tech, PI-specific workflows, or per-matter/transactional billing models is highly valued
• Highly proactive, comfortable building process from scratch in a new, still-forming team

Compensation

$150- $200k OTE

What's in it for you?

💵 Competitive Salary

💹 Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more!

🧘 Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend

👶Parental leave

🥡 Office lunch and loads of snacks

🧢 And of course...the SWAG!

Want to Know More?

Why do we do what we do? Where did the name ‘Smokeball’ come from? What are our values? Learn more here!

*Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

If you’re excited about this role, we encourage you to apply even if your experience doesn’t check every box.

Revenue Operations

Chicago, IL

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